Appointments, meds, documents — one platform

docfoxPatient portal

Practical for patients · Efficient for practice staff and doctors

From just CHF 40 / mo.

THE PLATFORM

Your digital protective shield.

The patient portal against phone terror and chaos in patient communication.

DocFox gives Swiss general practice its own digital patient channel — for medication orders, secure documents/photos, online appointments and much more. In 30 minutes you get your own platform — set up with the help of AI and adjustable to your wishes afterwards.

  • Online in 30 minutes — self-service
  • nDSG compliant by design
  • Fully integrable with your PIS (e.g. Axenita, Vitodata etc.)
  • Start on trial with your HIN address — you decide.
nDSG compliant

Example: Praxis-Baar patient portal

HOW IT WORKS

Online in 3 steps

WITHOUT DOCFOX

250 calls daily — patients can't get through

Lab results by email — GDPR breach

Online pharmacies bypass you as an SD doctor

WITH DOCFOX

1

Register

HIN email, name, address, preferred subdomain and your website domain — so the AI can generate the portal based on your website.

2

Configure afterwards

Upload logo, set colours, define booking tree. We help.

3

Go live

Patients use your portal the next day.

YOUR LOOK & FEEL

As customisable as your smartphone.

Just like a phone, you set up your portal yourself — pick a wallpaper, choose colours and fonts, switch modules on like apps. All in the admin area, no developers needed.

Your practice portal

Praxis Dr. Meier

Hello, Ms Berger

Appointments
Medication
Documents
Messages
Appearance
AgNeumorphism

Background images

Photo, pattern or your own image as the portal background.

Gradients & themes

Neumorphism, glass or flat — with transparency and blur.

Colours

Primary, effect, border and success colour in your CI.

Fonts

Headings in a choice of fonts — from system to elegant serifs.

Enable modules

Toggle widgets like appointments or medi plan in the cockpit.

The result: every patient experiences the look & feel of your own practice — building trust in the digital channel.

FROM THE PATIENT'S SIDE

The patient portal, step by step

Walk through a real patient journey — from search to order. Pick a journey and step through it one tap at a time.

Patient portal home: appointments, recent orders, medication plan, documents and messages at a glance.

Your practice's patient portal: appointments, orders and contact at a glance.

Step 1 of 2
Overview — Your practice's patient portal: appointments, orders and contact at a glance.

THE FLOW WITH DOCFOX

How patient and practice work together.

Appointment scheduling

Online appointments

DocFox can cover the entire treatment process — multiple appointments over time or a series, like for physiotherapy. The switch runs without interruption, your MPAs keep working in the PMS as before.

Single appointment

The classic single appointment

In person, by phone, or as a video appointment — three appointment types in the same calendar tree, synced in real time with your PIS.

In person

The classic visit at the practice.

Phone

A phone consultation as a regular appointment.

Video

End-to-end encrypted video consultations right in the portal — one click to join.

Join

INTEGRATIONS

Connected to the Swiss practice ecosystem

Open interfaces: DocFox plugs into your PIS, has up-to-date drug data and uses official interfaces.

Practice systems (PIS)

Axenita
Vitodata
Aeskulap
Elexis
triamed
Vitomed
Amétiq
… and more systems

Technical highlights

FHIR interface
Open standard for appointments and medical data.
CTI / telephony
No voicebox – appointments straight into the PIS.
Local AI
AI from Switzerland – your data stays protected.

Authorities & data

Swissmedic
Drug register & approvals.
HCI Solutions
INDEX/Galdat – medication master data.
HIN + HIN-Liste
Secure delivery & HIN directory.

Communication

SMS
Appointment & status notifications.
WhatsApp
A direct line for notifications.
E-Mail
Automatic confirmations & reminders.

PRICING

Transparent and affordable

Starter

CHF40/month

  • Online medication orders
  • HIN-Mail order transmission
  • Custom subdomain (docfox.ch)
  • Web and mobile access
  • Ongoing HCI data imports
  • Local online appointments (not integrated into the PIS)
Generate portal

Professional

CHF80/month

+CHF 50/additional doctor

  • Everything in Starter
  • Installable app (iOS/Android) with barcode scanner
  • Custom domain
  • PIS integration of medication orders
  • Document/photo exchange (including PIS integration)
  • Patient data transfer
  • Galexis availability check
  • Local online appointments (not integrated into the PIS)
  • Invoice delivery to patients (nDSG-compliant)
Generate portal
Switch included

Fully integrated online appointments

CHF80/month/doctor

  • Book online appointments — fully integrated into the PIS
  • Patient and MPA/doctor can cancel or reschedule appointments — right in the patient or practice system
  • Decision-tree logic
  • PIS synchronisation: FHIR standard (e.g. Elexis) or native (e.g. Axenita)
  • Vacation management
Generate portal

Complete

CHF120/month

+CHF 100/additional calendar

  • CHF 120 instead of CHF 160 (80 + 80) — you save CHF 40/month
  • Everything in Professional
  • Multi-calendar online appointments
  • Meds + appointments + documents/photos
  • One platform, one login
Generate portal

Optional extensions

More possibilities for your practice.

Extend your DocFox portal with the modules that suit your practice.

All modules require the Professional plan.

AI phone assistant New

Your digital phone assistant – available, friendly, efficient.

CHF 0.10/ minute

  • Answers calls and frequently asked questions
  • Books appointments directly in your system
  • Reduces the workload for your practice team
  • Usage-based billing – only for actual conversations

HIN integration

Your HIN email addresses directly in DocFox.

CHF 5/ email address / month

  • Secure communication with patients and partners
  • Integrated into your practice workflows
  • Add multiple addresses as needed
  • Ideal for documents and findings

Video calls

Be there for your patients – even from a distance.

CHF 20/ month

  • Video calls directly in the DocFox portal
  • Personal conversations without travel
  • Integrated into your digital practice workflows

Pharmacy module

Your complete online pharmacy.

CHF 40/ month

  • Complete online pharmacy (shop)
  • Create and manage OTC catalogs
  • Choose your own product range
  • Price comparison with other online pharmacies
  • Seamlessly integrated into your practice website

Prices in CHF, excl. VAT. The written offer is binding.

Several thousand patients with over 40,000 medication orders trust DocFox.

Praxis-Baar
Gesundheitspunkt Oberägeri
Familienpraxis Praxis-Zug.ch
Hausarztpraxis Mörschwil
Medicus Mehl Ärztezentrum Chilematt
Ärzte-Team Steinhausen
Städtlipraxis
Praxis-Laax

TESTIMONIALS

“
Since our patients started ordering online, we have far fewer incorrect orders and returns.
Dr. Danijela Strametz

Dr. Danijela Strametz

Praxis-Baar

“Our patients greatly appreciate the new service!”

Dr. Schalch

Gesundheitspunkt Oberägeri

SECURITY

Swiss hosting. Your data stays in Switzerland.

89% of Swiss patients trust their GP with their data

Datacenter Switzerland

nDSG compliant, FMH recommendations, HIN Charter

More on cybersecurity in the practice
FIPS 140-2Level 3 HSM
ISO 27001& 27018
SOC 2Type II
nDSGSwiss Data Privacy

FIPS 140-2 Level 3, ISO 27001/27018, SOC 1/2/3

Hover over a tile for details.